Terms of Service

GENERAL TERMS AND CONDITIONS

1, The provisions contained in this document as general terms and conditions and the annexes forming an inseparable part thereof – hereinafter together: GTC – regulate the terms applicable to the use of the internet portal operated by OCTO SERVICES Limited Liability Company (registered office: 8000 Székesfehérvár, Lövölde Street 30, 2nd floor, door 1, registering authority: Székesfehérvár Court of Justice Commercial Court, company registration number: 07-09-036746, tax number: 32847943-1-07, statistical number: 32847943-7491-113-07, electronic contact: info@octoapp.hu, represented by: Managing Director Dominik Molnár) as service provider – hereinafter: Service Provider – under the web address www.octoapp.hu and the application available under the same name – hereinafter together: Website – and the terms applicable to contracts arising from the use of services displayed on the Website.

2, As background to these GTC, it is recorded that by operating the Website and enabling the use and utilization of functions and services available through it, the Service Provider provides opportunities for visitors to the Website in the field of e-commerce that represent sales-oriented innovation of professional services.

1. Definitions of Terms Used in the Contract

1.1. Login: A step that can be completed by the User – as a condition for using the Services – by filling in the appropriate sections placed on the Website with the username and password obtained during the registration process, and clicking "Login". Without logging in, the User is only entitled to use functions open to visitors to the Website.

1.2. Electronic Invoice: An electronic invoice that meets the content and formal requirements in accordance with applicable legal provisions, which is provided with at least an enhanced security electronic signature and a timestamp issued by a qualified service provider authenticating the time of signature.

1.3. Suspension: The Service Provider's unilateral right, the reason for which is the User's unlawful or contract-breaching behavior. This includes, in particular but not exclusively, if the User falls into arrears exceeding eight ( 8 ) days in fulfilling their payment obligation. Suspension is part of the service period, which is not extended by the duration of the suspension. Consequently, the Service Provider is entitled to full remuneration for the duration of the suspension regarding the services affected by the suspension. The duration of suspension generally extends until the cessation of the User's contract-breaching behavior (in case of suspension due to partial or total non-payment of an invoice, until full payment of the invoice). Suspension may be total or partial, at the Service Provider's discretion. Total suspension extends to all of the User's advertisements with the Service Provider, while partial suspension applies to some of the User's advertisements with the Service Provider, or to elements of certain advertisements.

1.4. User: The natural person or legal entity who views, enters, or otherwise uses the Website, the Services provided by the Service Provider. Users are all Professionals and natural or legal persons not qualifying as Professionals. Users can register on the Website through their Facebook or Gmail profile.

1.5. Professional(s): Natural or legal persons with professional qualifications who pay a service fee to the Service Provider for using the Service(s).

1.6. Service(s): Means the service provided by the Service Provider and used by Users.

1.7. Annex No. 1: The annex entitled "Data Protection Notice" forming an inseparable part of these GTC.

2. Scope and Modifiability of the GTC

2.1. These GTC contain the types of Services provided by the Service Provider to Users, and the general rules for their provision and use.

2.2. The scope of these GTC extends to the Service Provider and all Users (and persons acting on behalf and in representation of the User). If a User enters the Website operated by the Service Provider or reads its content in any way, they acknowledge the provisions contained in these GTC as binding upon themselves. Acceptance of the provisions contained in these GTC is a condition for using the Website. If a User does not accept the terms, they are not entitled to view the Website's content. Acceptance of the GTC occurs during registration and/or when placing an advertisement, using the designated checkbox.

2.3. These GTC are effective from the date of promulgation and remain in effect until revocation or modification thereof. Any GTC modification also applies to legal relationships established before its entry into force.

2.4. GTC Modification:

- The Service Provider is entitled to unilaterally modify the GTC in writing with prior notification of affected Users. Prior notification means that the Service Provider publishes the modifications on the Website fifteen (15) days before their entry into force.

- The Service Provider informs Users about the exact date of entry into force of GTC modifications – which cannot be earlier than the fifteenth (15th) day following the date of publication – through the Website by publication. If this day falls on a non-working day, the entry into force date is the first working day following it. The modifications are considered accepted by the User if the User continues to use the Services after the modifications enter into force.

2.5. For retrievability purposes, the Service Provider archives all previously effective versions of the GTC.

2.6. For matters not regulated in the GTC, as well as for the interpretation of the GTC, Hungarian law is applicable, with particular regard to the relevant provisions of Act V of 2013 on the Civil Code (Civil Code) and Act CVIII of 2001 on certain issues of electronic commerce services and information society services (E-commerce Act). The mandatory provisions of applicable legislation are binding on the parties without separate stipulation.

3. Establishment of the Legal Relationship Regulated by the GTC

3.1. The Service Provider provides Users with the connection between Professionals and Users as displayed on the Website. The Service Provider provides Users with complaint handling services. Within the framework of the Services, the Service Provider makes available to Users comprehensive, innovative services related to the mediation of professional work utilization, thus particularly enabling the connection of Professionals and users qualifying as consumers. The Service Provider publishes the further detailed content of the Services and the Service Fee on the Website.

3.2. Contract Formation: The Individual Contract between User and Service Provider is formed for an indefinite period following the electronic ordering of the Service, with the Service Provider's confirmation (on the date of confirmation). With the formation of the contract, the content of the GTC is considered known and accepted by the Users.

3.3. The Service Provider is entitled to refuse to conclude an Individual Contract or to confirm an order if the User has outstanding fees with the Service Provider or if the previous contract was terminated due to the User's unlawful behavior or serious breach of contract.

3.4. The Service Provider is entitled to terminate an already concluded contract with immediate effect or refuse to conclude a new contract if it detects that the User has violated the rules of these GTC at least two (2) times. If the Service Provider identifies such activity for a given User, it notifies them in writing, indicating the reason for the refusal or termination. Subsequently, the Service Provider does not negotiate with the User regarding such Advertisements, the termination or refusal is final, and such users may be placed on a so-called blacklist with the Service Provider, meaning the Service Provider will not contract with them in the future and will not authorize advertising on the Website.

4. Special Provisions for Website Use

4.1. Content and Formal Requirements for Advertisements:

- Professionals are obligated to define their advertised service precisely and clearly, with clear indication of service fees and uploading of appropriate quality, real photographs of their work.

- If it clearly emerges from the comments that the advertisement parameters are not appropriate, the Service Provider is entitled to modify such data and circumstances.

- Images uploaded to Advertisements may only depict the given service or related work from one viewpoint at a time. Uploading images assembled from multiple elements (photomontage), or images of inappropriate size (minimum 800x600 pixels), resolution, or quality (disturbing usability, blurry, pixelated, etc.) is not permitted. The Service Provider is entitled to prevent the uploading of images it deems inappropriate in size or quality, or to delete them subsequently, about which it notifies the Professional in writing, indicating the reason for removal. Subsequently, the Service Provider does not negotiate with the Professional regarding such Advertisements, the deletion is final.

The following are also not permitted:

- Placing links or addresses pointing to third-party websites on images

- Placing links or addresses pointing to own websites

- Uploading images not depicting the advertised service

- Uploading written documents, authorizations

- Images obviously attributable to other professionals

- Obviously subsequently captioned photographs

- Framed images

- Images containing blurred or covered watermarks

- Negative or manipulated images for attention-grabbing purposes

It is prohibited to include content in images that is suitable for causing scandal, or for direct or indirect attention-grabbing, opinion-forming for purposes other than the portal's purpose (e.g., for other products, services, events, phenomena, etc.) in social and other media independent of the portal. It is prohibited to include vulgar, political, or sexual content in advertisements.

Images not meeting the above criteria may be deleted by the Service Provider or modified to the extent and degree necessary for GTC compliance based on the Service Provider's discretion without the Professional receiving prior notification of the modification. If the Service Provider identifies such activity for a given Advertisement, it is entitled to remove it immediately, about which it notifies the Professional in writing, indicating the reason for removal. Subsequently, the Service Provider does not negotiate with the Professional regarding such Advertisements, the deletion is final. The Service Provider uses third-party services to detect foreign watermarks, logos, inscriptions; no data is stored during the checking process.

The Professional warrants that the images to be uploaded do not infringe third parties' copyrights, and the Professional assumes full responsibility for their legal clarity with the upload; the Service Provider bears no responsibility in this regard.

Beyond the above, the Service Provider is entitled to delete aesthetically objectionable images. Aesthetically objectionable are those images where logos, inscriptions, other markings cover more than 15% of the image's total area or are positioned in the center of the image.

4.2. Prohibited:

- Placing decoy advertisements

- "Media hack" type abuse

- Advertising a given property in a category other than what corresponds to its designation and purpose

- Downloading, storing, and using any part or whole of the property advertisement database in automated or other ways. The Service Provider takes all civil and criminal legal steps to stop and remedy such procedures.

- Adaptation or reverse engineering of the Website's content or parts thereof

- Dishonest creation of user identifiers and passwords

- Providing the username and/or password used on the Website to third parties – the Service Provider assumes no responsibility for events arising from this

- Using any application that can modify or index the website or any part thereof (e.g., search robot, or any other reverse engineering tool)

- Downloading, electronic storage, processing, and selling content appearing on the Website or any part thereof without the Service Provider's written consent. Taking any data, text descriptions, photos from the Website and its database, even with the Service Provider's written consent, is only possible with reference to the Website.

5. General Rights and Obligations of Users and the Service Provider

5.1. Rules Applicable to Users:

5.1.1. The User is obligated to use the Service for the purposes and in the manner specified in these GTC, the Individual Contract, and applicable legal provisions. The User acknowledges that the Service Provider does not publish any Advertisement that conflicts with law or advertises illegal activity or conflicts with good morals or is unreasonably offensive in its expression.

5.1.2. The User is obligated to report to the Service Provider any changes in data related to Service use or payment within five (5) working days. The Service Provider excludes its own delay in case of failure or delayed performance of data reporting, and is entitled to pass on the resulting additional costs to the User. The Service Provider does not undertake to ensure continuous provision of the Service in case of billing delays due to failure or delayed performance of data reporting.

5.1.3. Providing internet access necessary for Service access and the necessary equipment (hardware and software, and their appropriate settings) is the User's responsibility.

5.1.4. The User acknowledges that the Service Provider may also display Advertisements that have become inactive status in its system, except for Advertisements that the User permanently deletes from the system.

5.1.5. The Parties record that by creating and maintaining the Website, the Service Provider does not perform professional work-related activities, does not maintain direct contact with clients – this is exclusively the right and obligation of Professionals and Users. Accordingly, it falls under the exclusive responsibility of Professionals to obtain official certificates and permits necessary for performing their activities, and to prove the acquisition of professional qualifications prescribed by separate legislation, as well as to bear the legal consequences resulting from failure to do so.

5.1.6. The User acknowledges and accepts that by ordering an Advertisement or concluding an Individual Contract, the Service Provider does not assume, either partially or completely, the tasks and obligations incumbent on the Professional arising from or in connection with service contracts concluded with clients.

5.1.7. The User acknowledges and accepts that the Service Provider determines the placement, order, appearance, environment of Advertisements – including other advertisements placed directly next to the Advertisement – any method and form of the Advertisement's appearance, its possible grouping. The User cannot object to the placement of other Advertisements on the page, cannot make claims regarding other – even competing – advertisements in the direct or indirect environment of the Advertisement.

5.1.8. The User acknowledges that Users may report errors in their Advertisement to the Service Provider using the "Report faulty advertisement" application. The Service Provider provides the Professional two (2) working days to correct or modify the objected Advertisement – with notification sent, indicating the objected error. If the Professional does not make the requested modifications to their Advertisement within the two (2) working days, the Service Provider deletes the Advertisement – without any refund obligation arising.

5.1.9. The User declares and warrants that:

- The provided data and Advertisement content correspond to reality and do not infringe third parties' rights and do not conflict with advertising prohibitions or other restrictions

- They possess all permits, approvals, and authorizations necessary for their operation and activities they perform

5.1.10. The User is obligated to comply with the rules contained in the GTC during Service use and Website use, and must refrain from harming the Service Provider's good reputation and business interests. If the User's behavior, written or oral communication, or other procedure harms or endangers the Service Provider's business interests or good reputation, or may result in adverse judgment by other users regarding the Service Provider, the Service Provider is entitled to refuse Service provision to the User and terminate the contract concluded with them with immediate effect. The User is further obligated to refrain during written or oral communication with the Service Provider from any behavior or style that is offensive, hurtful, aggressive, vulgar, or otherwise conflicts with good morals, or significantly differs from what is expected and customary in everyday communication.

5.2. Rules Applicable to the Service Provider:

5.2.1. The Service Provider is entitled to monitor public data traffic and reserves the right to terminate the Individual Contract with immediate effect in case of unlawful use or use conflicting with these GTC provisions. However, the Service Provider's monitoring authority does not exempt the User from responsibility for legal violations arising from unlawful use, which the User bears exclusively toward third parties as well. The User is fully obligated to indemnify the Service Provider against all claims that third parties assert against the Service Provider in connection with the User's activities.

5.2.2. The Service Provider reserves all rights regarding the Website, any details thereof, and content appearing thereon, as well as editing, content determination, possible modification, and distribution of the Website. By accepting these GTC, the User acknowledges that the Service Provider has unlimited usage rights (reproduction, distribution, communication to the public) regarding photographs uploaded in the Advertisement. However, the above provision does not prevent the User from exercising their copyright.

5.2.3. The Website enjoys copyright protection and trademark protection; its use, except for referencing, is only possible with the Service Provider's written consent.

5.2.4. The Service Provider reserves the right to modify the Website's content, the arrangement of Advertisements placed on the Website at any time, or to cease its accessibility in compliance with the provisions contained in these GTC. The Service Provider does not guarantee that access to the Website will always be obstacle-free and smooth. The Service Provider excludes responsibility for damages arising from access disruptions due to reasons not attributable to the Service Provider, from possible operational failures exceeding the Service Provider's commitments formulated in these GTC.

6. General Liability Rules

6.1. The Service Provider undertakes 99.5% availability for Website operation during the 0-24 hour period. Availability means that the Service Provider ensures the appearance of the homepage, search results, and other content. It further ensures that an appropriate number of different property advertisements appear on the search results page and their photos can also be displayed. The Parties exclude the Service Provider's liability for outages and other irregularities within this error margin. Exceptions to this obligation include access and other operational tasks provided by other service providers. The Service Provider bears no liability for operational failures and access errors not attributable to the Service Provider or performed with other service providers' cooperation.

6.2. With legally defined exceptions, responsibility for the content and legal clarity of Advertisements or other materials placed by Users on the Website, as well as for Service use, lies exclusively with the User. The User is solely responsible for the content and display of their Advertisement and the veracity of information. The Service Provider excludes its liability for all damages and disadvantages, lost profits arising from materials placed on the Website, including damages caused to third parties. The Service Provider assumes no responsibility for damages arising from system use, or for any other party's disturbing manifestations or behavior, any legal violations, including copyright and industrial property rights. The Service Provider's liability for damages is limited exclusively to the amount of the ordered Service's consideration, except if the Service Provider and User agree otherwise in the Individual Contract.

6.3. If vis major prevents either party's contractual performance, the given party is not liable for delays or errors in their performance during the vis major period. For the interpretation of these GTC, vis major means exclusively the following events, provided they affect contract performance for a period exceeding one hour consecutively: rebellion, uprising, revolution, war preparation (mobilization, requisition), wars, terrorist acts, frequent infectious epidemics, floods, earthquakes, fires, riots and strikes, as well as operational failures arising from telecommunications network errors. The party affected by vis major must notify the other Party of the vis major fact within five (5) calendar days. In this case, the Parties act in cooperation with each other and consult regarding the elimination of consequences. The vis major circumstance alone does not exempt the party reporting it from obligations under the Individual Contract or these GTC that were already due before the vis major circumstance occurred, or whose performance is not affected by the vis major event.

6.4. The User undertakes to fully indemnify against all claims, fines, and obligations asserted against the Service Provider arising from obligations for which the Service Provider is jointly liable under legal provisions as the Advertisement publisher.

6.5. The Service Provider bears no responsibility regarding services provided by Professionals.

7. Service Fee

7.1. The Service Provider publishes the current pricing of Services on the Website. For legal relationships regulated by Individual Contracts, the Service Fee amount is contained in the Individual Contract.

7.2. The Operator and Professional are entitled to conclude a separate written agreement beyond those recorded in this contract, in which they may individually determine, among others, the type and extent of remuneration, payment and payout conditions, as well as other detailed rules of cooperation.

7.3. The Service Provider is entitled to unilaterally modify Service Fees and publish the current pricing on the Website. The modification does not apply to the pricing of contracts in force. The Service Provider publishes modified fees on the Website and they are effective from the day following the publication of the modification.

7.4. The Service Provider generally issues electronic invoices for its Services. Obtaining the software necessary for viewing electronic invoices (Adobe Acrobat Reader), which is available free of charge, is the Professional's responsibility. Electronic invoices issued by the Service Provider are provided with enhanced security electronic signatures and timestamps issued by qualified service providers, and comply with legal requirements for electronic invoices. The Service Provider does not issue paper-based, printed invoices beyond electronic invoices; electronic invoices are only suitable for tax administration identification in electronic form and can only be presented to tax authorities electronically. Accordingly, the taxpayer User must preserve the electronic invoice in electronic form until the end of the limitation period.

7.5. If the User does not pay the contractual Service Fee even after contract termination, the Service Provider takes necessary legal steps (litigation or payment order procedure) to enforce its claims (both principal and interest claims). The Service Provider is entitled to enforce the full costs of these procedures (procedural fees and costs, attorney/notary fees, etc.) against the User.

8. Service Refusal and Suspension, Contract Termination

8.1. The Service Provider may unilaterally refuse contract conclusion or terminate an already concluded contract with immediate effect if:

- It finds the Advertisement unlawful, conflicting with applicable Hungarian and international legislation, these GTC or provisions specified in the Individual Contract, the Internet ethics code, or the Advertising Ethics Code, unfair, or otherwise objectionable

- Anyone's intellectual property rights may be infringed, or other copyright and neighboring rights may be infringed

- If the User displays competing or otherwise business-interest-harming Advertisements on advertising surfaces provided by the Service Provider without the Service Provider's written consent

- It misleadingly creates the impression that the Service Provider supports the product or service advertised in the Advertisement

- Bankruptcy, liquidation, or winding-up proceedings are initiated against the User

If the Service Provider identifies such activity for a given Advertisement, it is entitled to remove it immediately, about which it notifies the User in writing, indicating the reason for removal, termination, or Service refusal.

8.2. In case of reasons according to point 8.1, the Service Provider is entitled to terminate all contracts concluded with the User with immediate effect without any compensation obligation or other liability burdening the Service Provider.

8.3. In case of reasons according to point 8.1 above, the Service Provider's unilateral decision may also be to suspend Service provision, partially or wholly, instead of immediate termination, until the User demonstrably eliminates the underlying circumstance.

8.4. The Service Provider is also entitled to partially or completely suspend the Service if the User falls into arrears exceeding eight days in fulfilling their payment obligation.

8.5. Suspension or termination of the contract for the above reasons does not exempt the User from paying for Services already used. In such cases, the Service Provider is entitled to invoice already performed services according to pricing corresponding to the Service Provider's advertising system and any concluded contract.

9. Other Cases of Contract Termination

9.1. Individual Contracts concluded between the Parties may be terminated without justification, with a written statement addressed to the other Party, with thirty (30) days' notice. The notice period begins the day following communication/delivery of the termination. During the notice period, the Service Provider provides Services with unchanged content, and the User is obligated to pay their fee.

9.2. Either party is entitled to terminate the contract with immediate effect if the other party seriously violates the contract provisions.

10. Intellectual Works

The Service Provider has exclusive copyright and industrial property rights to all elements of the Website and the Service and related intellectual works, with particular regard to its search engines and other internet software, its domain names, secondary domain names formed with them, and its internet advertising surfaces. Using the Service under no circumstances results in the Service Provider granting usage rights or any rights, partially or wholly, regarding its intellectual works, including that it is particularly prohibited to use, reverse engineer, reverse translate the source code in any way, or infringe copyrights in any other way.

11. Notifications

11.1. Advertisers are obligated to make any notifications, other communications, or reports regarding their contracts in writing, by one of the following methods:

- By mail (8000 Székesfehérvár Lövölde Street 30. 2/1) in registered, return receipt requested letter

- On surfaces developed and designated for this purpose on the Website

- By email or telefax confirmed by the Service Provider

11.2. Personal service is not provided.

12. Miscellaneous Provisions

12.1. The Service Provider is entitled to use cooperators for fulfilling its obligations. It bears full responsibility for their behavior.

12.2. The User may only transfer to third parties the obligations and rights existing under the GTC or Individual Contract with the Service Provider's prior written permission.

12.3. If any part of these GTC becomes invalid or ineffective, it does not affect the validity, effectiveness, legality, and enforceability of the remaining parts.

12.4. If the Service Provider does not exercise a right due to it under these GTC or the Individual Contract, failure to exercise the right cannot be considered a waiver of the given right. Any waiver of rights is only valid in case of an express written statement to that effect.

12.5. The Service Provider informs the User that website hosting services are provided by FORPSI (registered office: 1096 Budapest, Thaly Kálmán Street 39., company registration number: 03-09-109150, email: admin@forpsi.hu).

12.6. The Service Provider and User attempt to resolve their disputes peacefully. If the User suffers harm during Service ordering, they may communicate their complaint to the Service Provider electronically by sending an electronic letter to info@octoapp.hu. The Service Provider undertakes to investigate complaints according to this point within thirty (30) days of receipt and to respond electronically.

Annex:

- Annex No. 1 – Data Protection Notice

Effective: September 1, 2025

Updated on: 04/09/2025